Swanson, Roger C. The quality improvement handbook : team guide to tools and techniques / Roger C. Swanson - Delray Beach, Fla. : St. Lucie Press, 1995. - xvii, 267 p. : ill. ; 26 cm. Includes bibliographical references and index. ISBN: 188401559X Subjects--Topical Terms: Teams in the workplace.Quality control. Dewey Class. No.: 658.4036 / SWA