TY  - BOOK
AU  - Solomon,Muriel
TI  - Working with difficult people
SN  - 0139573909
U1  - 650.13 
PY  - 1990///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Conflict management
KW  - Interpersonal conflict
KW  - Interpersonal relations
ER  -