Hall, Terence J. The quality systems manual : the definitive guide to the ISO 9000 family and TickIT / Terence J. Hall - Chichester, England : John Wiley, c1995 - 400p. ; 25 cm. ISBN: 0471955884 Subjects--Topical Terms: ISO 9000 Series Standards.Quality assurance. Dewey Class. No.: 658.562 / HAL