TY  - BOOK
AU  - Hall,Terence J.
TI  - The quality systems manual: the definitive guide to the ISO 9000 family and TickIT 
SN  - 0471955884
U1  - 658.562 
PY  - 1995///
CY  - Chichester, England
PB  - John Wiley
KW  - ISO 9000 Series Standards
KW  - Quality assurance
ER  -