Handbook of service science / 
[edited by] Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer. 
 - 1st ed. 
 - New York, N.Y. :  Springer,  2010. 
 - xxvii, 758 p. :  ill. ;  24 cm. 
 - Service science. Research and innovation in the service economy .
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>9781441916273 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries.<br/>Service industries--Management.
<br/><br/><label>Dewey Class. No.: </label>338.4  / HAN 2010