Gee, Jeff. <br/><br/>
Super service :  seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / 
Jeff Gee, Val Gee. 
 - N.Y. :  McGraw-Hill,  c1999. 
 - xi, 147 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>0070248176 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.
<br/><br/><label>Dewey Class. No.: </label>658.812  / GEE