Thill, John V. Excellence in business communication / John V. Thill, Courtland L. Bovee - 4th ed. - Upper Saddle River, N.J.. : Prentice Hall, c1999 - xxvii, 513, [34] p. ; 28 cm. ISBN: 0137815018 Subjects--Topical Terms: Business communication--United States--Case studies. Dewey Class. No.: 658.45 / THI