Human relations in organizations : applications and skill building /
Robert N. Lussier.
- 7th ed., Int. ed.
- Boston, MA : McGraw-Hill/Irwin, c2008.
- xx, 678 p. : ill. ; 28 cm.
Includes bibliographical references (p. 611-663) and index.
1. Understanding behavior, human relations and performance - 2. Personality, stress, learning, and perception - 3. Attitudes, self-concept, values, and ethics - 4. Time and career management -- 5. Interpersonal communications - 6. Organizational structure and communication - 7. Dealing with conflict -- 8. Leading and trust - 9. Motivating performance - 10. Ethical power and politics - 11. Networking and negotiation -- 12. Team dynamics and leadership - 13. Teams and creative problem solving and decision making - 14. Organizational change and culture - 15. Valuing diversity globally.