TY - BOOK AU - Carroll,Stephen J. AU - Flood,Patrick C. TI - The persuasive leader: lessons from the arts SN - 9780470688281 (hbk.) U1 - 303.34 PY - 2010/// CY - San Francisco, CA PB - Jossey-Bass KW - Leadership KW - Persuasion (Psychology) in organizations KW - Communication in management N1 - Includes bibliographical references ([253]-257) and index ER -