TY  - BOOK
ED  - American Society for Training and Development.
TI  - 10 steps to successful facilitation
SN  - 9781562865382 (pbk.)
U1  - 302.34 
PY  - 2008///
CY  - Alexandria, Va.
PB  - ASTD Press
KW  - Communication in management
KW  - Communication in personnel management
KW  - Group facilitation
N1  - Includes bibliographical references (p. 177-178) and index
ER  -