Taylor, Shirley. <br/><br/>
Shirley Taylor's essential communication skills :  the ultimate guide to successful business communication 
 Essential communication skills 

 - Essex, England :  Pearson Education,  c2000. 
 - xv, 270 p. ;  25 cm. 
<br/><br/>Sect. 1. Back to basics. Unit 1. The world of communication. Unit 2. The language of communication. - Sect 2. Business writing in action. Unit 3. Perfect presentation. Unit 4. Turn on the style. Unit 5. Effective planning. - Sect 3. Getting down to business. Unit 6. Business letters. Unit 7. Recruitment correspondence. Unit 8. Memos. Unit 9. Telecommunications. Unit 10. Business reports. - Sect. 4. Creative and persuasive writing. Unit 11. Circulars. Unit 12. Sales letters. Unit 13. Notices and advertisements. Unit 14. Information sheets. Unit 15. Publicity material. Unit 16. Form design. Appendix. - Answer key. - Index. 
<br/><br/><label>ISBN: </label>0582432022 (pbk.) 9780582432024 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Business writing.<br/>Commercial correspondence.<br/>English language--Business English.
<br/><br/><label>Dewey Class. No.: </label>658.45  / TAY