Lean higher education : increasing the value and performance of university processes /
William K. Balzer.
- New York, NY : CRC Press, c2010.
- xix, 292 p. : ill. ; 26 cm.
Includes bibliographical references and index.
9781439814659 (pbk.) 1439814651 (pbk.)
Universities and colleges--Administration.--United States Organizational effectiveness--United States. Organizational change--United States.