TY - BOOK AU - Middleton,Victor T.C. AU - Clarke,Jackie R. TI - Marketing in travel and tourism SN - 0750644710 U1 - 338.47910688 PY - 2001/// CY - Oxford PB - Butterworth-Heinemann KW - Tourism KW - Marketing N1 - Includes index; Previous ed.: 1994; Bibliography: p. [469]-474; Pt One The meaning of marketing in travel and tourism: 1. Introducing travel and tourism. 2. Introducing marketing: the systematic thought process. 3. The special characteristics of travel and tourism marketing. 4. The dynamic business environment: factors influencing demand for tourism. 5. The dynamic business environment: individual motivations and buyer behaviour. - Pt Two Understanding the marketing mix in travel and tourism: 6. The marketing mix for tourism services. 7. Market segmentation for travel and tourism markets. 8. Product formulation in tourism. 9. The role of price in the marketing mix. - Pt Three Plannning strategy and tactics for travel and tourism marketing: 10. Information and communications technology and tourism marketing. 11. Marketing research: the information base for effective marketing. 12. Planning marketing strategy. 13. Planning marketing tactics. 14. Planning marketing compaigns: budgeting and measuring performance. - Pt Four Using the principal marketing tools in travel and tourism: 15. Advertising and public relations. 16. Sales promotion, merchandising and personal selling. 17. Brochures, other print and electronic information. 18. Distribution channels in travel and tourism: creating access. 19. Direct marketing. - Pt Five Applying marketing in the travel and tourism industry: 20. Marketing countries as tourism destinations. 21. Marketing visitor attractions. 22. Marketing passenger transport. 23. Marketing accommodation. 24. Marketing inclusive tours and product packages. - Pt Six Case studies of marketing practice in travel and tourism ER -