TY - BOOK AU - Shaw,Margaret AU - Morris,Susan V. TI - Hospitality sales: a marketing approach SN - 0471296791 U1 - 647.940688 PY - 2000/// CY - New York PB - John Wiley KW - Hospitality industry KW - Marketing N1 - Part 1: Setting the stage.- Part 2 : The players.- Part 3: Personal selling and sales management.- Part 4 : Intermediaries and partnerships ER -