TY  - BOOK
AU  - Van der Wagen,Lynn
TI  - Communication in tourism & hospitality: meeting the world in the workplace 
SN  - 1862504733
U1  - 331.4791 
PY  - 1997///
CY  - Elsternwick, Vic.
PB  - Hospitality Press
KW  - Hospitality industry
KW  - Australia
KW  - Interpersonal communication
KW  - Tourism
ER  -