Reich, Allen Z.
Marketing management for the hospitality industry : a strategic approach /
Allen Z. Reich.
- New York : Wiley, c1997.
- xix, 530 p. : ill. ; 25 cm.
1. Introduction to strategic market management - 2. Mission statement - 3. Marketing information systems and marketing research - 4. Internal analysis - 5. Environmental analysis - 6. Strategic analysis - 7. Strategic decisions - 8. Positioning - 9. Objectives - 10. Marketing mix variables - 11. Institutionalization and controls - Appendix: Sample strategic plan (annotated).
0471310123 (hbk.) 9780471310129 (hbk.)
Hospitality industry--Marketing.
647.940688 / REI