TY - BOOK AU - Reich,Allen Z. TI - Marketing management for the hospitality industry: a strategic approach SN - 0471310123 (hbk.) U1 - 647.940688 PY - 1997/// CY - New York PB - Wiley KW - Hospitality industry KW - Marketing N1 - 1. Introduction to strategic market management - 2. Mission statement - 3. Marketing information systems and marketing research - 4. Internal analysis - 5. Environmental analysis - 6. Strategic analysis - 7. Strategic decisions - 8. Positioning - 9. Objectives - 10. Marketing mix variables - 11. Institutionalization and controls - Appendix: Sample strategic plan (annotated) ER -