TY  - BOOK
AU  - Huyton,Jeremy
AU  - Baker,Sue
TI  - Case studies in rooms operations and management
SN  - 1862504822
U1  - 647.94 
PY  - 2001///
CY  - Melbourne
PB  - Hospitality Press
KW  - Hotel front desk personnel
KW  - Problems, exercises etc
KW  - Hotel management
ER  -