Bryson, McDowell, 1938- The concierge : key to hospitality : a training manual / McDowell Bryson & Adele Ziminski. - New York : Wiley, c1992. - ix, 243 p. : ill. ; 24 cm. Includes index ISBN: 0471528935 Subjects--Topical Terms: Hotel concierges. Dewey Class. No.: 647.940683 / BRY