TY  - BOOK
AU  - Sanders,Edward E.
AU  - Paz,Paul
AU  - Wilkinson,Ronald
TI  - Service at its best: waiter-waitress training : a guide to becoming a successful server 
SN  - 0130926264 (pbk.)
U1  - 642.6 
PY  - 2002///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - Table service
KW  - Waiters
KW  - Waitresses
N1  - Includes index; 1. The professional waiter-waitress -- 2. Professional appearance -- 3. Table settings, napkin presentations, and table service -- 4. Serving food and beverages -- 5. Service preparedness -- 6. Wine and beverage service -- 7. Guest communication -- 8. The technology of service -- 9. The host/hostess -- 10. Waiter-waitress profiles -- Appendix A: Common menu terms -- Appendix B: Wine terminology: general, sight, smell, and taste -- Appendix C: Spirit brands and related cocktails -- Appendix D: Ales, lagers, and non-alcoholic beers -- Index
ER  -