TY  - BOOK
AU  - Taneja,Nawal K.
TI  - 21st century airlines: connecting the dots 
SN  - 9781315107028
U1  - 387.70684 
PY  - 2018///
CY  - London
PB  - Routledge
KW  - Airlines
KW  - Management
KW  - Customer services
KW  - Electronic commerce
KW  - Organizational change
UR  - https://ezproxy.taylors.edu.my/login?url=https://www.taylorfrancis.com/books/9781315107028
ER  -