TY - BOOK AU - StJohn,Burton AU - Pearson,Yvette E. TI - Crisis communication and crisis management: an ethical approach U1 - 362.1014 23 PY - 2017///] CY - Los Angeles PB - SAGE Publications KW - Communication in crisis management KW - Crisis management KW - Electronic books UR - https://ezproxy.taylors.edu.my/login?url=https://ebookcentral.proquest.com/lib/taylors/detail.action?docID=5603548 ER -