@book{191790,
	author = {Fearn-Banks, Kathleen, and Kawamoto, Kevin,},
	title = {Crisis communications :},
	publisher = {Routledge,},
	year = {2024.},
	address = {New York, NY :},
	edition = {Sixth edition.},
	note = {Revised edition of Crisis communications, 2017.},
	url = {https://ezproxy.taylors.edu.my/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3892898}
}