TY  - BOOK
AU  - Kandampully,Jay
AU  - Solnet,David
AU  - Bilgihan,Anil
TI  - Service management principles for hospitality and tourism
SN  - 9781915097705
U1  - 647.94068 
PY  - 2024///
CY  - Oxford
PB  - Goodfellow Publishers
KW  - Hospitality industry
KW  - Management
KW  - Customer services
KW  - Tourism
N1  - Previous edition: 2018; Includes bibliographical references and index
ER  -