Managing customer-centric strategies in the digital landscape / 
[edited by] Ree Chan Ho, Taylor's University, Malaysia, Bee Lian Song, MILA University, Malaysia, Poh Kiong Tee, MILA University, Malaysia & Asia Pacific University of Technology and Innovation, Malaysia. 
 - 1 online resource (xxvi, 626 pages) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9798369356715 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Technological innovations.<br/>Customer services--Technological innovations.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>Dewey Class. No.: </label>658.8/12