TY - BOOK AU - Ho,Ree C. AU - Song,Bee Lian AU - Tee,Poh Kiong TI - Managing customer-centric strategies in the digital landscape SN - 9798369356715 U1 - 658.8/12 23 PY - 2025///] CY - Hershey, PA PB - IGI Global KW - Customer relations KW - Technological innovations KW - Customer services KW - Electronic books N1 - Includes bibliographical references and index UR - https://ezproxy.taylors.edu.my/login?url=https://ebookcentral.proquest.com/lib/taylors/detail.action?docID=31743551 ER -