@book{203334,
	author = {Evans, James R.,},
	title = {Quality and performance excellence :},
	publisher = {Cengage Learning,},
	year = {2017.},
	address = {Australia :},
	edition = {Eighth edition.},
	url = {https://ezproxy.taylors.edu.my/login?url=https://ebookcentral.proquest.com/lib/taylors/detail.action?docID=6351240}
}