Knapp, Mark L. Interpersonal communication and human relationships / Mark L.Knapp, Anita L. Vangelisti - 4th ed. - Boston : Allyn and Bacon, c2000 - xii, 452 p. ; 24 cm. Includes bibliographical references and index ISBN: 0205295738 Subjects--Topical Terms: Interpersonal communication.Interpersonal relations. Dewey Class. No.: 302.2 / KNA