Luntz, Frank I. <br/><br/>
Win :  the key principles to take your business from ordinary to extraordinary / 
Frank I. Luntz. 
 - 1st ed. 
 - New York :  Hyperion,  c2011. 
 - xi, 300 p. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781401323998 (hbk.) 1401323995 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Success in business.<br/>Interpersonal communication.
<br/><br/><label>Dewey Class. No.: </label>658.45  / LUN 2011