TY  - BOOK
AU  - Webb,Sylvia P.
ED  - Aslib.
TI  - Knowledge management: linchpin of change : some practical guidelines 
SN  - 0851424147
U1  - 025.1 
PY  - 1998///
CY  - London
PB  - Aslib
KW  - Knowledge management
KW  - Library administration
N1  - 1. Setting the scene. - 2. Key management considerations and influences. - 3. Getting started : initial tasks. - 4. Next steps. - 5. Day-to-day operation : management and related skills. - 6. Systems and software. - 7. Measuring the value of knowledge. - 8. Conclusions. - 9. Case studies. 1. The PricewaterhouseCooper information and knowledge exchange (IKE). 2. Valuing ICL knowledge. 3. Management of know-how in an international City law firm. - References and further reading. - Appendix : useful organisations and contacts
ER  -