TY - BOOK AU - Sillars,Stuart TI - Success in communication SN - 0719545234 U1 - 651.7 PY - 1988/// CY - London PB - John Murray KW - Communication in management N1 - Foreword. - Acknowledgments. - How to use this book. - Tackling exams. - Unit 1. The nature of communication. - Unit 2. Kinds of communication. - Unit 3. Principles and practice of communication. - Unit 4. Language. - Unit 5. Spelling and punctuation. - Unit 6. Oral communication. - Unit 7. Using the telephone. - Unit 8. Reading and understanding. - Unit 9. Notes and abstracts. - Unit 10. Writing for colleagues and the Public. - Unit 11. Business letters : contents and layout. - Unit 12. Business letters: some applications. - Unit 13. Forms and questionnaires. - Unit 14. Graphic communication. - Unit. 15: Reports. - Unit 16. Committees and meetings. - Unit 17. Information technology and communication. - Unit 18. Business reference sources. - Assignments. - Bibliography. - Index ER -