TY  - BOOK
AU  - George, Stephen,
AU  - Weimerskirch, Arnold,
TI  - Total quality management: strategies and techniques proven at today's most successful companies 
T2  - Portable MBA series
SN  - 0471191744
U1  - 658.562 
PY  - 1998///
CY  - New York, NY
PB  - John Wiley
KW  - Total quality management
KW  - United States
KW  - Case studies
N1  - Includes index
ER  -