Marketing management and strategy /
Peter Doyle.
- 3rd ed.
- Harlow : Pearson Education, c2002
- xviii, 446 p. : ill. ; 25cm
Includes bibliographical references and index.
1. Management: objectives and tasks - 2. The customer-led business - 3. Segmentation, positioning and the marketing mix - 4. Strategic market planning - 5. Market dynamics and competitive strategy - 6. Building successful brands - 7. Innovation and new product development - 8. Pricing policy: delivering value - 9. Communication strategy - 10. Managing personal selling - 11. Managing marketing channels - 12. Marketing in service businesses - 13. Turnaround management - 14. Marketing in the twenty-first century.