TY - BOOK AU - Temporal,Paul AU - Trott,Martin TI - Romancing the customer: maximizing brand value through powerful relationship management SN - 0471846155 (hbk.) U1 - 658.827 PY - 2001/// CY - Singapore PB - John Wiley KW - Relationship marketing KW - Branding (Marketing) N1 - Includes index ER -