Business English and communication /
Marie M. Stewart, Kenneth Zimmer, Lyn R. Clark ; adapted by Valerie S. Hume
- 3rd Canadian ed.
- Toronto, Ont. : McGraw-Hill Ryerson, c1986.
- xv, 630 p. : ill. ; 25 cm.
Pt. 1. Communicating in your world. Ch. 1. The impact of modern communication technology. network. - Pt. 2. Developing reading skills. Ch. 2. The art of reading. - Pt. 3. Improving your basic word skills. Ch. 3 Words and word references. - Pt. 4. Developing your language skills. Ch. 4. Grammar. Ch. 5. Punctuation and punctuation style. - Pt. 5. Understanding the communication process. Ch. 6. The psychology of effective communication. - Pt. 6. Writing messages the get results. Ch. 7. The craft of writing. Ch. 8. Planning and writing your letters. Ch. 9. Memos, reports, and other communications. - Pt. 7. Developing listening and speaking skills. Ch. 10. The art of listening. Ch. 11. The art of effective speaking. - Pt. 8. Communicating to get a job. Ch. 12. Writing and speaking to get a job. - Appendix. - Index.