TY  - BOOK
AU  - Kalakota,Ravi
AU  - Kalakota,Ravi
AU  - Robinson,Marcia
AU  - Tapscott,Don
TI  - E-business 2.0: roadmap for success 
SN  - 0201721651 (pbk.)
U1  - 658.84 
PY  - 2001///
CY  - Boston, Mass.
PB  - Addison-Wesley
KW  - Electronic commerce
N1  - '2nd ed'. on cover page; Rev. ed. of: E-Business. c1999; Includes bibliographical references and index; Foreword. - Preface. - Ch. One. Moving from e-commerce to e-business. - Ch. Two. Spotting e-business trends. - Ch. Three. Digitizing the business : e-business patterns. - Ch. Four. Thinking e-business design : more than technology. - Ch. Five. Constructing the e-business architecture : enterprise apps. - Ch. Six. Integrating processes to build relationships : customer relationship management. - Ch. Seven. Transforming customer contact into revenue : selling-chain management. - Ch. Eight. Building the e-business backbone : enterprise resource planning. - Ch. Nine. Implementing supply chain management and e-fulfillment. - Ch. Ten. Demystifying e-procurement : buy-side, sell-side, net markets, and trading exchanges. - Ch. Eleven. Business intelligence : the next generation of knowledge management. - Ch. Twelve. Developing the e-business design : strategy formulation. - Ch. Thirteen. Translating e-business strategy into action : e-blueprint formulation. - Ch Fourteen. Mobilizing the organization : tactical exection. - Endnotes. - Index
ER  -