Muhammad Rais Abdul Karim. <br/><br/>
E-government in Malaysia :  improving responsiveness and capacity to serve / 
Muhammad Rais Abdul Karim, Nazariah Mohd Khalid. 
 - Subang Jaya :  Putrajaya :  Pelanduk Publications ;  Malaysian Administrative Modernisation and Management Planning Unit (MAMPU),  c2003. 
 - 273 p. ;  23 cm. 
<br/><br/>Foreword by the Hon. Prime Minister of Malaysia, Dato' Seri Dr. Mahathir Mohamad. - A note from the Chief Secretary to the government, Tan Sri Samsudin Osman. - Preface: Sharing the Malaysian e-government experience. - 1. Leading the e-government challenge. - 2. The multimedia super corridor and the e-government vision. - 3. Strategies for e-government. - 4. The implementation blueprint. - 5. Shared infrastructure. - 6. Security and privacy. - 7. Technologies for e-government. - 8. Business models. - 9. Business process reengineering. - 10. Cyber laws. - 11. Managing change. - 12. Human resource and training. - 13. Conclusion. - Appendix A: International advisory panel (IAP) 1997-2002. - Appendix B: MSC flagship lead agencies and consortia. - Appendix C: Summary of Cyber laws. - Glossary. - About the partnership. - Acknowledgement. - References. - Index. - About the authors. 
<br/><br/><label>ISBN: </label>9679788466 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative agencies--Data processing.--Malaysia<br/>Electronic data processing--Government policy--Malaysia.<br/>Multimedia Super Corridor.<br/>Multimedia systems industry--Government policy--Malaysia.<br/>Public administration--Data processing.--Malaysia
<br/><br/><label>Dewey Class. No.: </label>351.5950285  / MUH