TY  - BOOK
AU  - Muhammad Rais Abdul Karim.
AU  - Nazariah Mohd Khalid.
ED  - Malaysia.
TI  - E-government in Malaysia: improving responsiveness and capacity to serve 
SN  - 9679788466
U1  - 351.5950285 
PY  - 2003///
CY  - Subang Jaya, Putrajaya
PB  - Pelanduk Publications, Malaysian Administrative Modernisation and Management Planning Unit (MAMPU)
KW  - Administrative agencies
KW  - Malaysia
KW  - Data processing
KW  - Electronic data processing
KW  - Government policy
KW  - Multimedia Super Corridor
KW  - Multimedia systems industry
KW  - Public administration
N1  - Foreword by the Hon. Prime Minister of Malaysia, Dato' Seri Dr. Mahathir Mohamad. - A note from the Chief Secretary to the government, Tan Sri Samsudin Osman. - Preface: Sharing the Malaysian e-government experience. - 1. Leading the e-government challenge. - 2. The multimedia super corridor and the e-government vision. - 3. Strategies for e-government. - 4. The implementation blueprint. - 5. Shared infrastructure. - 6. Security and privacy. - 7. Technologies for e-government. - 8. Business models. - 9. Business process reengineering. - 10. Cyber laws. - 11. Managing change. - 12. Human resource and training. - 13. Conclusion. - Appendix A: International advisory panel (IAP) 1997-2002. - Appendix B: MSC flagship lead agencies and consortia. - Appendix C: Summary of Cyber laws. - Glossary. - About the partnership. - Acknowledgement. - References. - Index. - About the authors
ER  -