Stoker, John R. <br/><br/>
Overcoming fake talk :  how to hold REAL conversations that create respect, build relationships, and get results / 
John R. Stoker. 
 - xx, 276 pages :  illustrations ;  23 cm 
<br/><br/>Includes bibliographical references (pages 263-265) and index. 
<br/><br/><label>ISBN: </label>9780071815796 (paperback) 0071815791 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Conversation analysis.<br/>Communication--Psychological aspects.
<br/><br/><label>Dewey Class. No.: </label>302  / STO 2013