TY - BOOK AU - Beebe,Steven A. AU - Masterson,John T. TI - Communicating in small groups: principles and practices SN - 0205359566 (pbk.) U1 - 302.34 PY - 2003/// CY - Boston, Mass. PB - Allyn and Bacon KW - Communication in small groups KW - Group relations training KW - Small groups N1 - Preface. - Acknowledgements. - 1. Introducing Group and Team Principles and Practices. - 2. Small Group Communication Theory. - 3. Group Formation. - 4. Relating to Others in Small Groups. - 5. Improving Group Climate. - 6. Understanding Nonverbal Dynamics. - 7. Preparing for Discussion. - 8. Making Decisions and Solving Problems. - 9. Using Problem-Solving Techniques. - 10. Managing Conflict. - 11. Leadership. - 12. Improving Productivity in Groups and Teams. - Appendix: Communicating to an Audience. - Glossary. - Credits. - Index ER -