Miller, Katherine, 1959-
Organizational communication : approaches and processes /
Katherine Miller.
- 3rd ed.
- Belmont, Calif. : Thomson/Wadsworth, c2003.
- xvii, 333 p. : ill. ; 24 cm.
Includes bibliographical references (p. 303-322) and indexes.
Preface. - Pt. A. Founding Approaches. Ch. 1. Classical Approaches. Ch. 2. Human Relations Approaches. Ch. 3. Human Resources Approaches. - Pt. B. Contemporary Approaches. Ch. 4. Systems Approaches. Ch. 5. Cultural Approaches. Ch. 6. Critical Approaches. - Pt. C. Enduring Processes. Ch. 7. Assimilation Processes. Ch. 8. Decision - Making Processes. Ch. 9. Conflict Management Processes. Ch. 10. Change Processes in Organizations. - Pt. D. Emerging Processes. Ch. 11. Processes of Emotion in the Workplace. Ch. 12. Diversity Management Processes. Ch. 13. Technological Processes. Ch. 14. The Changing Landscape of Organizations. - References. - Author Index. - Subject Index.
0534561446 (hbk.)
Communication in organizations--Case studies.
Communication in organizations.
Communication in personnel management.
Interpersonal communication.
658.45 / MIL