TY - BOOK AU - Miller,Katherine TI - Organizational communication: approaches and processes SN - 0534561446 (hbk.) U1 - 658.45 PY - 2003/// CY - Belmont, Calif. PB - Thomson/Wadsworth KW - Communication in organizations KW - Case studies KW - Communication in personnel management KW - Interpersonal communication N1 - Includes bibliographical references (p. 303-322) and indexes; Preface. - Pt. A. Founding Approaches. Ch. 1. Classical Approaches. Ch. 2. Human Relations Approaches. Ch. 3. Human Resources Approaches. - Pt. B. Contemporary Approaches. Ch. 4. Systems Approaches. Ch. 5. Cultural Approaches. Ch. 6. Critical Approaches. - Pt. C. Enduring Processes. Ch. 7. Assimilation Processes. Ch. 8. Decision - Making Processes. Ch. 9. Conflict Management Processes. Ch. 10. Change Processes in Organizations. - Pt. D. Emerging Processes. Ch. 11. Processes of Emotion in the Workplace. Ch. 12. Diversity Management Processes. Ch. 13. Technological Processes. Ch. 14. The Changing Landscape of Organizations. - References. - Author Index. - Subject Index ER -