What the best CEOs know : 7 exceptional leaders and their lessons for transforming any business /
Jeffrey A. Krames
- N. Y. : McGraw-Hill, c2003
- vi, 250 p. : ill. ; 22 cm.
The era of the CEO? - Pt. 1. What made them great. Ch. 1. The exceptional seven and the traits that defined them. - Pt. 2. Defining strategies of exceptional leaders. Ch. 2. Place the customer at the epicenter of the business model / Michael Dell and the art of the customer. Ch. 3. Create an authentic learning organization / How Jack Welch converts learning into results. Ch. 4. Focus on solutions / Lou Gerstner on creating a customer-obsessed IBM. Ch. 5. Prepare the organization for drastic change / Andy Grove on strategic inflection points. Ch. 6. Harness the intellect of every employee / Bill Gates on creating a knowledge-based organization. Ch. 7. Create a performance-driven culture : Herb Kelleher on the importance of creating a family-like culture. Ch. 8. Learn from competitors, but remain faithful to the vision / How Sam Walton's vision created the world's largest company. - Acknowledgments. - Notes / Sources. - Index.