Retaining top employees /
J. Leslie McKeown.
- New York ; London : McGraw-Hill, c2002.
- x, 230 p. : ill. ; 23 cm.
- Briefcase books series .
Includes index.
1. "Employee What?!" -- 2. The Secret's in the Swing -- 3. Envisioning Your Retention Strategy -- 4. Know Your Demographics -- 5. Compensation: Why It (Almost) Doesn't Matter -- 6. Employee Recognition: What Works, What Doesn't -- 7. Recruiting for Retention -- 8. Making the Difference with Orientation -- 9. The Role of the Manager, Part 1 -- 10. The Role of the Manager, Part 2 -- 11. Mentoring and Coaching Programs -- 12. Summary: Making It All Work.