TY - BOOK AU - Winninger,Thomas J. TI - Full price: competing on value in the new economy SN - 0793139546 (hbk.) U1 - 658.816 PY - 2000/// CY - Chicago, Ill. PB - Dearborn Trade KW - Quality of products KW - Consumer satisfaction KW - Prices KW - Value KW - Competition N1 - Preface. - Introduction. - 1. Maximum Value Perception. - 2. Leading the Field. - 3. Selling the Program. - 4. Vertical Integration. - 5. Segmenting Your Services to Targeted Customers. - 6. Owning the Customer's Buying Cycle. - 7. Educating the Customer. - 8. Identifying Your Destination. - 9. Promoting Differences. - 10. Substantiating Value, Not Price. - 11. Living the Brand. - 12. Exploiting Technology. - 13. Forging the Indestructible System. - 14. Building the Right Team. - 15. The Final Imperative. - Endnotes. - Index ER -