TY  - BOOK
AU  - Eng,Whyteck
TI  - Hell @ work: managing devils (and other fiends) in the office 
SN  - 0130083798 (pbk)
U1  - 658.3 
PY  - 2003///
CY  - Singapore
PB  - Prentice Hall
KW  - Personnel management
ER  -