TY - BOOK AU - Bovée,Courtland L. AU - Schatzman,Barbara E. AU - Thill,John V. TI - Business communication essentials SN - 0131209787 U1 - 651.7 PY - 2004/// CY - Upper Saddle River, N.J. PB - Pearson Education KW - Business communication KW - Business presentations KW - Business writing ER -