TY - BOOK AU - Goh,Li Lian AU - Hew,Ching Yee AU - Chan,Kong Chian Jonathan AU - Lee,Chong Kheng AU - Monica Liman. TI - Technical industrial study U1 - H200 PY - 2009/// KW - Taylor's College KW - School of Hospitality and Tourism N1 - Cover title; Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism; Culinary arts & food and beverage management; to TU External Storage - LCS; A study on improvement staff's wine knowledge and ommunication skill in third floor restaurant / Goh Li Lian - A study of leadership style among supervisor toward staff performance in coffee house at Sheraton Tianjin Hotel, China / Hew Ching Yee - How to improve the wine sales at EE Chinese Restaurant at Eastin Hotel / Jonathan Chan Kong Chian - A study and improvement on training program of food and beverage section for trainee conducted by third floor restaurant / Lee Chong Kheng - A study on marketing strategies of cinammon café special references of Shangri-La Hotel, Kuala Lumpur / Monica Liman ER -