TY - BOOK AU - Goleman,Daniel TI - Working with emotional intelligence SN - 0553840231 (pbk.) U1 - 658.409019 PY - 1999/// CY - New York PB - Bantam Books KW - Emotional intelligence KW - Emotions and cognition KW - Executive ability KW - Management KW - Psychological aspects KW - Personality development N1 - 1. Beyond expertise. - 2. Self-mastery. - 3. People skills. - 4. A new model of learning. - 5. The emotionally intelligent organization ER -