Kozak, Metin,  1968- <br/><br/>
Destination benchmarking :  concepts, practices, and operations / 
M. Kozak. 
 - Oxon, UK :  CABI Pub.,  c2004. 
 - xvii, 216 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 196-209). 
<br/><br/><label>ISBN: </label>0851997457 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism--Management.<br/>Benchmarking (Management)
<br/><br/><label>Dewey Class. No.: </label>910.684  / KOZ